Our Process

Step 1

Find the product or service you would like to order and click on the order now button. Once you are on the order form page, fill out the questions and click submit.

Once you have submitted the order form, our event project manager will review your request and contact you to discuss your project. At this time they will answer any questions you may have along with supply you custom quotes for specific projects.

Step 2

Once your order has been processed, you will need to reserve your date and in some cases leave a deposit. We accept Visa, MasterCard, American Express as well as E-transfers. Please note that all our prices do not include taxes.

Step 3

Now that you have reserved your date, if you will need designs to be created, this is the time we will design and present them to you via email. You will be able to view and request changes. 

To avoid any errors or miscommunications we strongly recommend that you send all changes via email. The design service is included with all our products, you may request alterations until you are 100% satisfied.

Step 4

Once you have finalized your design we will schedule your project to be printed and installed. Our installation team will confirm the date and location a few days before. We also offer delivery service.

EN FR